Catastrophe Claims Processing Services

SEVERE RPMS Adjuster Training
SEVERE RPMS Adjuster Training
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Meet the Team

HR Manager

Natalie Miller is a professional with a diverse background in Insurance, Human Resources, and Corrections. She holds a Master of Arts in Human Resource Management, a Master of Public Administration with a focus on Alternative Dispute Resolution, and a Bachelor of Applied Science in Justice Administration, which she obtained from Wayland Baptist University in Plainview, TX.

Her experience in the corrections field involves reviewing and auditing department records to ensure they comply with PREA mandates. 

 Beyond her  professional life, Natalie is deeply dedicated to her  family, faith, and community. Natalies family values are a cornerstone of Her life, and Her faith provides her with purpose and empathy for others. Natalie has also founded and lead a 501(C)3 non-profit organization aimed at reducing homelessness, demonstrating her commitment to making a positive impact on her community. In a nutshell, Natalie is a a professional who combines meticulous attention to detail with a compassionate heart, strong family values, unwavering faith, and a tireless dedication to improving our community.

QA Manager

Renee Farmer prides her self as being from South Mississippi.  Renee began her career in the insurance industry in 2013 as a dedicated file reviewer  with operations in both Texas and

Canada. 

Her role as a QA Manager involves meticulously examining thousands of claims stemming from various perils, including

floods, windstorms, hail, tornadoes, theft, lightning strikes, sewer backups, and winter weather incidents. Each storm

presents its unique set of complexities, pushing her  to adapt and excel in diverse circumstances.

Beyond the typical responsibilities of file reviewing, Renee takes on additional roles such as running performance reports to

assess our company's efficiency and effectiveness. Renee is someone who values knowledge sharing and growth,Renee also serves

as a mentor to fellow file reviewers, supporting their professional development and helping them navigate the intricacies

of our industry.


Throughout Her career, Renee has had the privilege of working with numerous insurance carriers across the United States and

Canada. This experience allowed her to gain a comprehensive understanding of the industry's nuances and the diverse

needs of our clients.


Auto Managing Director

Tachelle commenced her professional career in the insurance industry during her second year of college, where she promptly identified a profound passion for assisting individuals in overcoming life’s unforeseen challenges. She accumulated valuable experience working as a staff member for two prominent insurance companies before transitioning to independent adjusting in 2014.
Independent adjusting afforded Tachelle the opportunity to collaborate with a diverse range of insurance carriers across the United States, thereby expanding her expertise to encompass various claim types, such as auto, property (desk and field), travel, and pet claims. Throughout her career, she has assumed the roles of trainer, lead, and manager, establishing a reputation for her leadership, technical proficiency, and unwavering commitment to excellence.
As the Managing Director of Auto Claims at Severe RPMS Adjusters, Tachelle is committed to leading with integrity, fostering a collaborative team environment, and ensuring that every client receives exceptional service and support. She firmly believes that behind every claim lies an individual who deserves empathy, clarity, assistance, and a sense of tranquility.
Outside of her professional responsibilities, Tachelle enjoys spending time with her husband, family, and friends. She also possesses a strong passion for travel, wardrobe styling, interior design, and exploring novel avenues for self-expression through various creative endeavors. Her creativity and unwavering dedication to assisting others continue to drive her personal and professional success.
Tachelle is honored to combine her industry expertise, leadership abilities, and creative spirit with Severe RPMS Adjusters. By doing so, she is instrumental in propelling the Auto Claims division forward through innovative approaches and providing unwavering care while making a positive impact on both our team and clients.


Vice President / Managing Director

Robert Willars has been a staple in the insurance industry. He has served as Team Manager, Team lead ,Lead adjuster  General Adjuster, War room manger in his 20+years in the insurance industry. In addition Robert Willars is a proficient teacher in Xactimate. Robert Willars where's many hats in this industry , but his primary passion is people. Whether you are the insured that has suffered a catastrophic event or an adjuster that is struggling to make a coverage decision. Robert does what it takes to insure the success of everything he is involved in.

  • Xactimate Trainer
  • Admin Team Lead
  • Adjuster Team lead
  • Residential Independent Adjuster
  • State Certified General Contractor

Executive Vice President

Ange Severe's  experience as vice president of Severe RPMS Construction for 17 years and a with Bachelors in Elementary Education has provided her with insights and understanding in day to day operations of a company . Ange's primary responsibilities are :

  • Reporting on the status and performance of the company's projects to the president and CEO
  • Making proposals for viable projects and ventures to the president and CEO
  • Evaluating the company's existing projects and deciding whether to continue with them
  • Monitoring changing industry trends and adapting the company's goals and projects to reflect these trends and appeal to the target demographic
  • Monitoring growth opportunities and client leads and adapting marketing plans to attract more clients.
  • Ensuring that the company is always in compliance with the latest industry regulations and standards


Chief Executive Officer

Ashley Severe's  experience as Owner and CEO of Severe RPMS Construction for 17 years as a General Contractor and 25 years of construction experience has provided a solid foundation as he entered the insurance Industry as an Independent Insurance Adjuster and Firm. 

This foundation immediately established Ashley as an industry Leader,Professional and Specialist .

A visionary business owner with solid experience managing all levels of multiple projects including Overseeing company daily operations and administration.

As a State Certified General Contractor Responsible for the Business operations, Financial and project management of all projects. Both Residential single-family homes and Commercial Buildings.  

In addition Ashley is the lead Trainer of Severe RPMS Training Academy. Where he trains and mentors every aspiring adjuster that comes through our training program. No adjuster left behind is his motto.

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